It’s safe to say that websites are essential for every modern business, but it’s especially true for MSPs. Your website should highlight what you can do for clients as a technology provider in a way that makes a stellar first impression and ups your trust factor.
But with 400 million active websites on the internet right now,1 yours needs to capture attention fast – and keep it. Around 88% of users won’t return to a site after a bad experience,2 so giving visitors an enjoyable, intuitive browsing experience should be a top priority. Read on for tips to transform your site into a lead-generation machine.
Aesthetics are important, but your MSP website needs to be more than a pretty face. You should design it with two critical factors in mind: usability (how easy your website is to use), and user experience (how users feel when navigating it).
Here’s how to put usability and UX first when designing your website:
Simplicity is your best friend when it comes to website design. People visit websites to find information or complete an action. Design elements that don’t serve a functional purpose make it harder for visitors to accomplish whatever they’re trying to do – and might drive them away from your site altogether.
As long as you include all the necessary page elements, it’s hard to get too simple. Pay special attention to these areas if your website is a little too busy:
Creating a visual hierarchy means arranging your website to guide visitors toward the most important elements first. The goal is to lead potential customers to complete a specific action in a way that feels natural to them. Some techniques website designers commonly use to establish visual hierarchy include:
People don’t buy from businesses they don’t trust. One of the best (and easiest) ways to build trust is by including social proof front and center on your website. Effective testimonials can set buyers’ minds at ease, so don’t make visitors dig through dozens of pages to find proof that you can deliver on your promises.
Another way to build trust is by being transparent about your product or services. Make it easy for visitors to figure out exactly what you do when they land on your site – and how much it’s going to cost them. Today’s B2B buyers spend 27% of their time conducting independent research online before making a purchase,3 so including a pricing page that lists your prices clearly can make your business appear more trustworthy.
CTAs help your website generate leads, but that isn’t all they’re there for. Without a CTA, visitors may struggle to find the correct path to make a purchase, sign up for a service, or request a demo. The right CTA can help your customers avoid frustration, so use them correctly – and often – throughout your website.
Here are a few types of CTAs you should put to work on your website:
Every marketing campaign leads right back to your website, so ensuring yours is set up to drive new sales opportunities is a must. But if you’re like most MSPs and don’t have the time, resources, or know-how to update your site internally, Mojenta is here for you.
We’ve helped businesses like yours reach their growth goals for over ten years with holistic, data-driven marketing campaigns and websites designed specifically for MSPs. Book a consult today to learn how we can help you launch a website that converts visitors to customers.
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