The telecom and IT industries are among the most acronym-ridden on earth. Everyone knows that learning new acronyms every year is part of life in telecom, so we wanted to put together a handy list of classics for your reference.
Business continuity encompasses various practices that ensure an organization’s core operations remain uninterrupted during an emergency.
CCaaS is a cloud-based customer experience solution that gives a contact center better visibility into customer data and ways to improve agent performance.
CPaaS is a cloud-based solution that lets developers integrate voice, video, messaging, and other real-time communication features into existing software using APIs.
DaaS uses a public or private cloud to deliver virtual desktops to end-users in exchange for a subscription fee.
DIA is a private internet connection between an ISP and a customer. Users get a highly reliable internet connection with fixed bandwidth.
DR is an organization’s ability to restore access to critical systems and IT infrastructure after a man-made or natural service disruption.
DRaaS is a cloud computing service that lets an organization create backups of critical data and IT infrastructure in the cloud.
EoC is an affordable internet connectivity technology that uses traditional twisted-pair copper wires. It offers symmetrical speeds and flexible bandwidth.
IaaS is a cloud computing offering that provides on-demand network, storage, and computing infrastructure.
The IoT is a network of interconnected machines and devices that can automatically collect, analyze, and transfer data over the internet.
ITaaS is a technology delivery model where an IT service provider offers on-demand resources, support, and solutions in exchange for a monthly fee.
LAN is a network of interconnected devices within the same physical location, such as an office, hospital, library, or school.
MDM is a software application that’s used to monitor, manage, and secure mobile devices such as laptops, smartphones, IoT devices, and more.
MPLS is a routing technique used to maximize speed and control traffic in a network. It uses short path labels to transfer data between adjacent nodes.
NOC is a centralized location that’s used by a company’s IT staff to monitor and manage various types of networks.
PBX is a private telephone network that lets users within an organization communicate with each other and make/receive external calls.
POTS is a traditional phone system that uses the PSTN (see below) for analog voice transmission.
PRI is a telecommunications interface standard that’s used for voice and data transmission over the Integrated Services Digital Network (ISDN).
PSTN refers to the traditional circuit-switched phone system that uses twisted-pair copper cables to transfer voice.
SASE is an emerging enterprise network architecture that combines the features of VPN and SD-WAN with cloud-native security.
SD-WAN is a virtual WAN infrastructure that centralizes network management and prioritizes certain types of traffic.
SECaaS refers to outsourcing enterprise security-related functions to a third party.
SIP is a signaling protocol that’s used to create and control VoIP sessions.
SLA is a documented contract that defines the services and level of service businesses can expect from a vendor.
TEM is a solution that helps organizations track, analyze, and control their communication costs, including voice, data, and wireless expenses.
UC involves the integration of an organization’s communication tools, such as VoIP, instant messaging, file sharing, and more.
UCaaS is a full-featured, cloud-based communications platform that combines enterprise telephony, mobility, instant messaging, video conferencing, and other services.
Also known as IP telephony, VoIP is a set of technologies that lets users conduct voice and video calls over an internet connection.
VPN is an encrypted connection that facilitates the creation of a protected network within a public network.
Got any questions about the acronyms above, or have any terms you would add? Contact Mojenta today – we’d love to chat.